We face many challenges in life and sometimes they can make us feel stressed. And with the additional personal and professional challenges brought about by COVID-19, we understand you may need even more support.

Introducing Stress Solutions: a new Life Smart coaching service

If your individual health plan offers an Individual Assistance Program (IAP) or your employer group plan offers an Employee and Family Assistance Program (EFAP) through Alberta Blue Cross®, you now have access to a new coaching program called Stress Solutions.

Stress Solutions gives you access to up to three telephone sessions with a registered counsellor or clinician to help you better understand and learn techniques to manage stress.

In these sessions, you will receive coaching on stress management, lifestyle, priority management and tools such as meditation and relaxation techniques. You will also receive a list of resources with information specific to your source or primary stress indication, along with a welcome booklet that provides an overview of stress issues and stress management techniques.

Please note that not all our individual plans include an IAP. If you’re unsure if the plan you’re on includes IAP, sign in to our member site to check your plan. If you’d like to speak to someone about switching to a plan that includes an IAP, call 1-800-661-6995 or contact us through our website.

For employers interested in adding an EFAP to your group benefit plan, visit ab.bluecross.ca/employer-groups/employee-assistance.php or reach out to your account representative or plan advisor.


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