By signing up for our member site, you’ll be able to use your benefits with ease. Log in to access all the information you’ve been looking for. Read on to find out which features you could be using.


Submit a claim
We receive your claims quicker when you submit them online—so they’re processed faster.


Check your claim status
Once you’ve submitted a claim online, you’ll receive an email confirmation. On top of this, you’ll be able to check if your claims are completed or being processed.


Pull a claims summary report
During tax time, you can pull a claims summary report for income tax purposes.


Print your ID card
There’s no need to worry if you’ve lost your or your dependant’s ID card—you can print new ones anytime.


Reach your wellness goals
You’ll have access to Balance®, our online wellness platform. Balance® helps you achieve your goals with tracking tools, health risk assessments and rewards.


Provider services look-up
Search for providers that offer direct billing services.


View your bills
Our individual plans allow you to view your bills online.


Access benefit information
Find out details about your drugs, dental, vision and spending account benefits.


To register for access to our member site

  • visit
  • click “Sign in” at the top of the page and select “Plan members” from the drop-down menu (please note that our member site works best on the most recent version of your Internet browser);
  • create your login ID and password;
  • choose four security questions and answers that will be used to verify your identity if you forget your password or get locked out of your account; and
  • read and agree to the site terms of use.


On the go? That’s no problem—download the Alberta Blue Cross® My Benefits app to do all of the above
wherever you are.



  • Karen Carleton0 says:

    Your website makes it hard to find things. I got an email re: re-take your HRA for 500 points yet it’s difficult to locate the link as it doesn’t go to the exact location in the email sent with the notice.

  • Hi Karen,
    We’re sorry you’re having trouble navigating our website. To re-take your HRA, you can log in to our member site at and go to Balance under “Here are some important actions…”. Once you’re in Balance, the HRA prompt should open right away.

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