Alberta Blue Cross® is committed to supporting you at home and on the go with contact-free, uninterrupted access to your benefits and coverage.

Take advantage of online claiming and eliminate paper claims submissions today.

Make virtually any claim online, including virtual services, drugs, dental, vision and 100 per cent of health claims using our website and our Alberta Blue Cross® My Benefits app—from anywhere at any time.

Using our member site, you can

  • save time claiming and get paid faster,
  • check claims history in seconds,
  • submit receipts and claim statements when needed,
  • get directions to a local provider that direct bills using the provider look-up tool,
  • modify and cancel claims online without making a phone call,
  • check if a prescription drug is covered before going to the pharmacy, and
  • feel protected—avoid out-of-pocket expenses by checking the delisted providers list.

Our Customer Services contact centre remains open to serve you, and you can continue to contact us either by phone at 1-800-661-6995 or through our website.


  • Doug Loewen says:

    This is the most stupid website I have ever seen. I had a lot more choice words but I can’t type them here and expect you to respond.

    I’m trying to submit a claim on line. The site runs me around several pages, asks me to sign in several times and then sends me back to the same page I started at. I phone the 1-800 number and get a recording that says ‘we are too busy to talk to you, please go to our website. Call back tomorrow’ That recording is just as stupid as your website.

    Please send me some instructions in plain English that will help me submit a claim.
    Thanks you for your indulgence
    Doug Loewen

  • Melissa says:

    Hi, I’m trying to submit a claim as well. I need an email sent to walk me through the site as well. Please.

  • Michelle says:

    I am having an issue as well. Been trying for the last couple hours and keeps sending me back to sign. I sent an e-mail. I hope I get a step by step on how to do this.

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