Alberta Blue Cross is pleased to announce that we now offer online submissions for registered dietitian, nutritionist, occupational therapist and nursing provider services. This is available for any plans that include these services as a benefit. This includes group, individual health and government-sponsored plans.
These providers are now able to submit claims through our easy-to-use, secure website. This means they have the convenience of direct billing for their patients—and they will receive prompt payment directly from Alberta Blue Cross for eligible services.
Online submission provides a much more convenient, efficient and secure member experience. Members will no longer need to pay out-of-pocket for eligible dietitian, nutritionist, occupational therapist and nursing provider claims and then wait to be reimbursed. They will only be required to pay the portion not covered under their benefit plan.
Alberta Blue Cross also provides direct billing to dental offices, pharmacies, optical providers, chiropractors, social workers, massage therapy providers, physiotherapists, acupuncturists, naturopathy, podiatry, hearing aid providers, hospital room charges, speech pathologists, psychologists and audiologists.
If you have questions about online claiming, please contact us at 1-800-661-6995, Monday to Friday 8:30 a.m. to 5 p.m. (MT).