Digital benefits management: Tools to support your remote workplace

If the pandemic has taught us anything (apart from the importance of washing our hands), it’s how vital digital services are to both business and personal communication. Now more than ever, we are getting creative with how we interact both in person and online. As the Alberta relaunch strategy continues and we begin transitioning to a new reality, our customers should have the digital benefits management tools they need for a stress-free experience.

Your day-to-day operations might look a little different now, but ensuring your employees are taken care of is still a priority. We have you covered with digital benefits management tools that do the heavy lifting for you, from start to finish. Businesses are adapting the way their employees work—remotely from home, with different hours and varying degrees of interaction. Whatever your new reality is—the way your employees enrol for benefits should be adaptable, too. We have the tools to make it easier and faster for your employees to enrol and manage their benefit plan.

Contactless enrolment for your employees

Our Member Self Enrolment platform is designed for convenience:

• Paperless and contactless: You won’t have to spend time completing an application form and getting it signed because everything is done online;
• Instantaneous: Employee enrolments are received in real-time, meaning your employees can access their benefits sooner.
• More efficient: Our online process is error-free and guides employees through each step, so you can spend time focusing on other things.

It has never been more important to reduce paper-heavy onboarding and in-person processes for employees. Member Self Enrolment allows your plan to be accessible while reducing inefficiencies.

Watch this one-minute video to learn more about Member Self Enrolment.

Digital benefits management: Access your plan anywhere, anytime

For employers—plan administrator site

Our convenient and secure administration site is here when you need it so you can:

• Keep track of each employee’s enrolment
• See your statement of account
• Add or remove employees right away and receive confirmation in real-time
• Sign up for preauthorized payments for your monthly fees
• View contracts, booklets and employee ID cards

For employees—Alberta Blue Cross^® My Benefits App and website

Once enrolled, employees can:

• Submit their health, dental, vision, drug or spending account claims and view their status
• Download or print ID cards
• Find the direct bill provider closest to them
• Check how much coverage them and their dependents have
• Take advantage of Balance^®—our online wellness program that supports their overall health
• Sign up for direct deposit to have their claims paid in as little as one day
• Use the drug lookup to find out if a drug is covered

Personalizing Group benefits with digital flexibility

Selecting benefits can be overwhelming for your employees, and time consuming for you to administer. The Alberta Blue Cross^® Flex benefit selection tool can help.

Flex provides a simple and personalized digital benefits management experience for your employees. With a mobile-friendly platform and simple navigation, they can find the information they’re looking for and select or view their benefits at any time, on any device.

With intuitive administrator training and onboarding support, you’ll be able to transition to our Flex tool with ease, making managing your flexible benefit plan easy and stress-free for you, and your employees.

Navigating the future of Group benefits together

Take the next step—visit our Group Benefits page or contact an Alberta Blue Cross^® representative to start building your Flex plan today.

Balance^® is a registered mark of the Canadian Association of Blue Cross Plans^®, an association of independent Blue Cross^® plans.