Did you know your Alberta Blue Cross® individual health plan includes access to personalized health and wellness tools, resources and support whenever and wherever you need it?
Your Individual Assistance Program provides access to counselling that’s convenient for you—whether in person, by phone, online or video chat. We are partnered with Homewood Health—a Canadian leader in mental health and addiction services—to deliver the program.
Within a supportive and caring environment, IAP provides short-term, confidential and professional counselling and coaching services to you and your family so that you can focus on the activities and people you love. You also have access to self-directed online resource packages and tools to help you take practical and effective steps to improving your well-being.
Getting you and your family through the unpredictable range of life’s challenges can be tough.
IAP services can support you in
Improving personal well-being
- Mental health, depression and anxiety
- Nutrition and weight management
- Grief and loss
- Alcohol, drug or smoking addiction
Managing relationships and family
- Relationship conflict
- Separation and divorce
Addressing workplace challenges
- Work-life balance
- Career planning
- Workplace conflict
- Work-related stress
Taking financial and legal control in life
- Credit and debt management
- Retirement planning
- Family law
For more information on and to access IAP, visit ab.bluecross.ca/iap. Please note that not all of our individual plans include IAP. If you’re unsure if the plan you’re on includes IAP, login to our member site to check your plan.
This post was originally published May 15, 2019 and was updated on Jan 28, 2020 for accuracy and comprehensiveness.
I entered by BC number as shown on my card and was refused entrance. Please contact me so I can change by bank account number for my monthly payments.
Someone from our team will reach out to you through email to help sort this out.
My wife has Parkinsons and she can not be left alone does Blue Cross cover home care
Hello Frank. Sorry for the late reply, I wanted to make sure I got the correct information for you. While some nursing services may be covered depending on the plan, home care is not an eligible benefit. Alberta Health Services does have a Home Care program that may be able to help. Here is a link to their page:
Does the Blue Assured plan include IAP? If not which ones do?
Hi Kayla. Yes, the Blue Assured plan includes 12 sessions per calendar year for IAP. A full outline of Blue Assured benefits can be found online at: https://www.ab.bluecross.ca/plans/personal/individual/blue-assured-plan.php