We’re always looking for ways to enhance your experience and support you and your employees better. As you may know, the process for updating coordination of benefits could be very time consuming.
To solve this issue, we’ve moved the process online and made the experience much easier, more convenient and user-friendly. You’re now able to update and terminate your employees’ details on our plan administrator website—anytime.
We hope you’ll take advantage of this feature, which is part of our continued effort to enhance your experience and support you better.
If you have any questions or would like to know more about coordination of benefits, contact us at 1-866-498-5925, Monday to Friday 8:30 a.m. to 5 p.m. (MT).
It’s unfortunate that this article does not tell me where to find this option.
Hi Tracey,
This post was meant for employers and plan administrators and we advised them that they can update the coordination of benefits on our plan administrator website, which they would be familiar with. We understand this may be confusing if you’re not a plan administrator though. Do you have an individual health plan or do you have a plan through your employer?