The health and well-being of our customers is always our top priority. During these uncertain times we want to keep our customers safe and do our part to ensure we help prevent the spread of COVID-19. This is the reason Alberta Blue Cross stopped selling and promoting travel coverage in March of 2020.

We continue to urge Albertans to follow all federal and provincial travel guidelines to minimize the spread of COVID-19. Currently, the Government of Canada travel advisory is at a level three, which states that allCanadians should avoid non-essential travel outside of Canada until further notice.

Rest assured, Alberta Blue Cross will actively start selling and promoting travel insurance when it’s safe to do so. Alberta Blue Cross will resume selling travel insurance when the following two changes occur:

  1. The current level three travel advisory is downgraded or completely removed.
  2. The Canada-U.S. border is re-opened.

The advisory and border closure are reviewed by the federal government every 30 days.

If your travel coverage is part of your individual health plan and you choose to travel while an advisory is in place, any incidents related to COVID-19 will not be covered.

We recognize that some people may require out of country emergency medical coverage for “essential travel” and Alberta Blue Cross will continue to provide coverage to support our customers, including new travel plans as well as extensions for our individual health and group plan customers. This will include coverage for COVID-19 up to $5 million.

For more information regarding travel coverage, please visit our website at ab.bluecross.ca or you can also call our travel department at 1-800-394-1965 and select option four.

We will continue to keep our members informed as this situation changes and look forward to serving your travel coverage needs once it’s safe to travel again.

20 Comments

  • Brenda Kardash says:

    Will we be getting a reduced monthly premium now that we are not longer covered for Travel? I am in Montana and have purchased US health care insurance through a US company. Please let me know what my new reduced premiums will be.
    Thank you,
    Brenda

    • Hi Brenda, travel is one of many benefits that our customers have access to through their individual health plan. If you are traveling, your travel benefits continue to provide coverage for travel emergencies not related to COVID-19. Thank you for sharing your feedback and we encourage you to contact us directly at 1-800-394-1965 if you have any additional questions or comments regarding your inquiry.

  • Joan Penny says:

    I’m in Alberta and following the AHS practices. Will the premium be adjusted ?

    • Hi Joan, travel is one of many benefits that our customers have access to through their individual health plan. Currently our customers continue to access many other important services such as prescription, dental, vison and extended healthcare benefits. If you choose to travel, your travel benefits continue to provide coverage for travel emergencies (not related to COVID-19). Thank you for sharing your feedback and we encourage you to contact us directly at 1-800-394-1965 if you have any additional questions or comments regarding your inquiry.

  • Damigu says:

    If my child travel to the united states to go to school (High School), will she still be covered under my plan ? Should I be getting any supplemental coverage ?

  • Sandy O’Connor says:

    While I understand your position on not offering travel insurance, I believe it would be reasonable to consider reducing premiums for a service that has been discounted for such a lengthy time.

    • Hi Sandy, travel is one of many benefits that our customers have access to through their individual health plan. Currently our customers continue to access many other important services such as prescription, dental, vison and extended healthcare benefits. If you choose to travel, your travel benefits continue to provide coverage for travel emergencies (not related to COVID-19). Thank you for sharing your feedback and we encourage you to contact us directly at 1-800-394-1965 if you have any additional questions or comments.

  • Terry Petersen says:

    It is time you reduce our premiums!

  • Judy Girard says:

    Will our premiums be adjusted to reflect the fact that there is an advisory against travel? The main reason we picked our plan is that it covered travel and this is a long time to pay high premiums for something we can’t use. We are considering cancelling if adjustments are not made.

    • Hi Judy, travel is one of many benefits that our customers have access to through their individual health plan. Currently our customers continue to access many other important services such as prescription, dental, vison and extended healthcare benefits. If you choose to travel, your travel benefits continue to provide coverage for travel emergencies not related to COVID-19. If you would like to review or adjust your coverage options, we encourage you to contact us directly by calling 1-800-394-1965, then select option 2.

  • dennis gafuik says:

    thanks for information,

    I have an android but your brochure prompted me to take picture of my id cards. Good idea.

  • Shelley Kaminsky says:

    I totally agree with many others that have just expressed their feelings about the premiums we are paying for our coverage that we are not using. Definitely travel coverage is a huge part of our premium and the main reason we choose Blue Cross in the first place. Additionally, massage services were limited throughout the year due to shutdowns, another coverage that we have not been able to take advantage of. I would greatly appreciate Blue Cross looking at providing another reduction in our premiums for some period of time consistent with the inability to travel. Thank you.

  • Karen Fisher says:

    Last year Alberta Blue Cross did reduce our premiums due to COVID 19 (for a few months ) due to not being able to travel as per direction from government and Health officials. Your wording “if you choose to travel” does not fit for people who are actually following government directives. We pay $300 per month for our retiree plan which does not really provide sufficient coverage for our health care needs as is never mind having to pay for travel insurance that we are not requiring at this point, again I repeat, due to following government and health directives. In fairness to their membership I think if Alberta Blue Cross “chose to”, could again reduce our premiums.

  • ROBERT LAVALLEE says:

    Can we buy travel insurance to to USA for April 1st to April 30th 2021 ?

    • Hi Robert, the Government of Canada’s travel advisories are still in place, so we are still not actively selling travel coverage. If you need coverage for an essential trip, you can call our travel department (1-800-394-1965 and select option four) for more information.

  • Harry says:

    It is completely irresponsible for Blue Cross to continue charging full premiums due to reduced travel; in 2020 our retiree plan premiums were reduced for a short time Blue Cross has not responded to the many requests for premium reductions during travel advisory, and when will Blue Cross finally respond to the question of further temporary premium reductions.

    • Hi Harry, travel is one of many benefits that our customers have access to through their individual health plan. Currently our customers continue to access many other important services such as prescription, dental, vison and extended healthcare benefits. If you choose to travel, your travel benefits continue to provide coverage for travel emergencies (not related to COVID-19). Thank you for sharing your feedback, and we encourage you to contact us directly at 1-800-394-1965 if you have any additional questions or comments regarding your inquiry.

Leave a Reply