When life changes, you need to be adaptable—and so do your benefits. With the Alberta Blue Cross My Benefits app and member website, it’s never been easier to submit claims, check your benefits, sign up for direct deposit and so much more. Recently, we’ve released a new feature that will create a more seamless experience for you—providing faster turnaround times, up-to-date information and less time spent calling our Customer Services team.
Health benefit lookup
Plan members can now look up eligibility for some specific health benefits using the health look-up feature through the member site. This feature also allows you to see how much of the benefit you’ve used and when you’ll be eligible for the full maximum. The feature is currently available for paramedical services, such as physiotherapy and massage, but we’re planning to add additional products in the future.
We are continually working to improve our member site and app, adding new features and functionality. Some other features we are launching soon include
- giving members the ability to update beneficiaries and apply for additional coverage on the member site;
- online claims submission, allowing members and plan administrators to upload claim forms, complete online claim entries and view the status of claims;
- making 100 per cent of health claims eligible for online submission; and
- member self-enrolment.
To find out what else you can do on our fast, simple and secure member site and mobile app, visit https://ab.bluecross.ca/myplan/#OnlineServices
You can log in to the member site here or you can select the “Sign in” button on our website menu.